Affiliate marketing is simple to understand, when an affiliate (or sometimes called a publisher) refers a sale to a merchant they receive a commission. The payment can be in the form of a percentage of the sale or a flat dollar amount. There are occasions when affiliates will get paid a “bonus”. The reasons an affiliate may receive a bonus include: being a top performer and the merchant is showing their appreciation, hitting a specific goal outlined by the merchant, paying for placements on affiliates sites, or for some reason their sales not getting tracked and the merchant is manually crediting them their earned commissions. With that being said I will show you how to manually credit a bonus to an affiliate within CJ Affiliate.
Step 1 – Click the “Reports” Tab
Once you log in to you CJ Affiliate merchant account you will want to click the “Reports” tab.
Step 2 – Navigate to the “Transaction” tab under the Main Navigation
Here you can review program performance, affiliate performance, promo codes, but we are going to focus on the “Transaction” tab. Once you click on the “Transaction” tab you will be directed to a screen where you can review all transactions that have taken place over the life of the affiliate program.
Step 3 – Click “Create Commission”
After clicking on the “Transaction” tab you need to scroll all the way to the bottom and click the “Create Commission” button. This is where you will officially pay the bonus to the affiliate. Once the button is clicked a pop-up will appear and will need to be filled out.
Step 4 – Pay the Bonus
You want to make sure the “Action Name” drop down box is filled in with “Bonus”. When filling the “Website ID” make sure you are using the affiliates PID and not CID. If you use a CID it will not work. After entering the “Website ID” enter an order number, it can be an internal one or one specifically for CJ, but it is required. Once that is complete you need to fill in the exact amount you are going to “Bonus” the affiliate. Once all four sections are complete, hit “SAVE”. You will then get a message saying the transaction was successful.
This action is not used on a daily basis, but should be understood. It is important for affiliate managers to know how to maneuver the network and credit affiliates when necessary. As I mentioned above there are various reasons this action can/should be used, but knowing how and why to use it is equally as important.